Flight Delays
If your flight was delayed by more than three hours, you could be eligible to claim compensation. While airlines may fall back on a defence of “extraordinary” circumstances,' such as poor weather or security concerns, a lack of contingency plans can still leave them liable for your disrupted journey.
Am I Eligible?
You and associated passengers you were travelling with, such as family and friends, could be eligible. Please note that the following criteria must apply.
- Your flight must have been delayed by three hours or more, or cancelled within 14 days before departure.
- In general, your flight can't have been delayed due to what airlines describe as "extraordinary circumstances," such as security risks. However, even in such cases we may still be able to help.
- You are happy to proceed with one of our expert legal partners to seek compensation.
Key Facts
- Legal Partner
- Bott & Co Solicitors
- Cost to join
- No upfront cost
- Fee structure
- No win, no fee
- Claim type
- Group action
More About This Claim
Who could be affected?
Flight passengers are entitled to compensation for flight disruptions, unless the delay is due to "extraordinary circumstances" beyond the airline's control, including severe weather, acts of terrorism, security threats, or other unpredictable events.
What if the airline has already rejected my claim?
Airlines may refuse compensation due to these circumstances, even if better contingency planning could have prevented the delay. If your claim for flight delay compensation has been denied, we may still be able to assist.
We've partnered with flight delay specialists at Bott & Co Solicitors. Bott & Co will work on your behalf to help secure the compensation that you deserve.
You will need the name of the airline with which you flew, the departure and arrival airports, your flight number, and information for relevant passengers in order to progress.