Medical Negligence Claims
We'll assess your enquiry to find out if we can match you with an expert law firm to progress your potential claim.
Pocket Claim is authorised and regulated by the Financial Conduct Authority as a Claims Management Company. We will never charge you for our service, as we receive payments from law firms for the service we provide.
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We aim to match you with legal experts who can handle your claim
Pocket Claim has assisted thousands of potential claimants to access specialist law firms for different claims.
No-Win, No-Fee*
We don't charge you anything for our service, and you won't pay a thing upfront to make a claim.
*No-Win, No-Fee: If your claim succeeds, the law firm may deduct a success fee of up to 25% (including VAT) and any unrecovered legal costs, capped together at 30% of your total damages. You will receive at least 70%, minus any separate ATE insurance premium. Termination charges may apply if you do not adhere to the terms of the agreement.You can read more about No-Win, No-Fee in our FAQs.
Authorised and Regulated by the Financial Conduct Authority
FCA rules require us to act honestly, fairly and professionally in your best interests. We're on your side.
If you've suffered harm because of NHS medical negligence, we want to help.
Medical negligence can happen when the care you receive falls below an acceptable standard, and this causes you avoidable harm.
If you believe you've suffered harm because of negligent NHS medical treatment or care, you could be eligible to make a compensation claim.
Could I have a medical negligence claim?
Making a medical negligence claim can seem complicated and discouraging. We want to change that. Here are some key factors that help indicate whether you could have a potential claim.
The care you received may have fallen below an acceptable standard
You may have a potential claim if the NHS treatment or care you received fell below the standard reasonably expected and this caused you harm.
The negligence caused you harm
It's not enough for your care or treatment to have fallen below the appropriate standard. You'll generally need to show that this caused or contributed to an injury. You may also be able to claim for financial losses resulting from the injury, such as lost income.
You were harmed in the last three years
You will usually have three years to issue court proceedings for a medical negligence claim. This generally runs from the date you were injured or the date you first knew that the injury may have been caused by your treatment (whichever is later). Different rules and exceptions may apply depending on your circumstances, so you should seek legal advice promptly.
Not sure where you stand?
Every case is different. Tell us what happened and we'll assess your medical negligence enquiry. We'll find out if your enquiry can progress with a law firm.
Talk to us
Your experience matters. If you think you could be eligible to make a claim, but aren't sure, we'd love for you to get in touch and talk about it with our expert review team. There's no obligation to proceed: when you're ready, we're ready.
How does it work?
Tell Us What Happened
Your experience matters. Tell us about the NHS care or treatment you received and the harm you experienced. We'll use this information to understand your medical negligence enquiry and see if we can help.
We'll Assess Your Enquiry
We'll assess your medical negligence enquiry to help identify a path to progress your potential claim. If your enquiry can move forward, we'll explain what happens next. When you're ready to take the next step, we're ready.
Get Matched
If your enquiry can progress, we'll match you with a reputable SRA-regulated law firm from our panel with the relevant experience in medical negligence claims. The law firm will then assess your potential claim and advise you on your best path forward.
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Featured Claims
FAQs
Clinical or medical negligence arises where care provided by a healthcare professional or organisation falls below a reasonable standard of competence and, as a result, causes physical or recognised psychiatric injury that would probably have been avoided – or have been less severe, if appropriate care had been provided.
The alleged failing may concern an act or omission in assessment, diagnosis, referral, advice, consent, treatment, monitoring or aftercare. An unsatisfactory outcome, recognised risk or complication does not, by itself, establish negligence. Whether clinical negligence occurred will depend on the particular facts of the case and ordinarily requires consideration of medical records and independent expert evidence.
Please provide as much relevant information as you reasonably can. This helps us understand what happened and assess whether the enquiry meets our criteria to connect you with a law firm to progress your claim.
Useful information may include:
- Your name and contact details.
- If you are enquiring for someone else, the patient's name, your relationship to them and any authority you have to act on their behalf.
- Whether the relevant treatment or care took place in England or Wales.
- Whether your concern involves an operation or procedure, a missed, incorrect or delayed diagnosis, or both.
- The healthcare provider involved, such as the hospital, NHS trust, health board, GP practice, private clinic or pharmacy. You do not need to know the individual clinician's name.
- Why treatment was sought, when and where it took place, the symptoms or information provided, and the examination, advice, treatment or follow-up given.
- What you believe the healthcare provider did incorrectly, failed to do, did too late or failed to explain.
- What you believe should have happened instead.
- The injury, deterioration or other harm experienced, including how it differed from the patient's underlying condition.
- Why you believe the treatment or failure in care caused or worsened that harm.
- The date of the treatment or injury, or the narrowest reliable date range, and when you first became aware that the harm might be connected to the care.
- If relevant, the patient's age, any circumstances affecting their ability to make decisions about a claim, or the date of death.
- How serious and long-lasting the additional harm has been, its effect on daily life, and any continuing or expected treatment or care.
- Any financial losses or expenses caused by the additional harm, such as loss of earnings, treatment, travel, care or rehabilitation costs.
- Whether another claims management company or solicitor has considered the matter, how far it progressed, whether any agreement remains active and why they did not proceed.
- Any supporting information already available, such as test or scan results, comments from another clinician, a complaint response, an investigation outcome, an admission, details of corrective treatment or relevant medical correspondence.
Please don't delay contacting us because you do not know every detail or do not have complete medical records. Approximate dates and the information currently available may be sufficient to begin the initial eligibility check. If your enquiry is transferred, the law firm may request further information or documents before deciding whether it can assist.
Potentially, where surgical care fell below the required professional standard and this caused or materially contributed to avoidable injury, deterioration or additional loss.
Possible failings may concern pre-operative assessment, informed consent, surgical or anaesthetic technique, infection control, post-operative monitoring, aftercare or the identification and treatment of complications.
An unsuccessful procedure, recognised surgical risk or complication does not, by itself, establish negligence. There must ordinarily be evidence that substandard care caused additional harm or made the outcome materially worse.
We can never guarantee or advise that you have a claim. If we can connect you to a law firm, you will be provided with advice and given information regarding your claim's prospects of success.
Potentially. Claims may arise from treatment provided by an NHS trust, hospital, GP practice or another NHS healthcare provider.
We can never guarantee or advise that you have a claim. If we can connect you to a law firm, you will be provided with advice and given information regarding your claim's prospects of success.
Not usually. A complaint may help obtain an explanation or identify relevant information, but it is separate from a claim for damages. Making a complaint does not establish negligence and does not generally stop the applicable limitation period.
If your complaint relates to the NHS, you can access further information here: https://www.england.nhs.uk/contact-us/feedback-and-complaints/complaint/
Yes. In England and Wales, a medical negligence claim must generally be commenced within three years of the alleged negligent treatment or the claimant's relevant date of knowledge, if later.
Different rules may apply to children, people who lack capacity, deceased patients and other particular circumstances. Courts also have a limited discretion in some cases. You should obtain specialist legal advice promptly.
That decision is made by the independent law firm. However, all of our partnered law firms offer No-Win, No-Fee* agreements such as a conditional fee agreement. The law firm must explain any success fee, insurance premium, unrecovered costs, cancellation consequences and potential deductions from compensation before you agree.
*No-Win, No-Fee: If your claim succeeds, the law firm may deduct a success fee of up to 25% (including VAT) and any unrecovered legal costs, capped together at 30% of your total damages. You will receive at least 70%, minus any separate ATE insurance premium. Termination charges may apply if you do not adhere to the terms of the agreement.
