South Staffordshire Water
In August 2022, South Staffordshire PLC, the parent company of South Staffordshire Water, disclosed that it had suffered a criminal cyber-attack that exposed customer data. The malicious actor had lurked within South Staffs Water systems for two years before obtaining administrator access and reams of user data. More than 630,000 customers are thought to have been affected.
Am I Eligible?
Please note that the following eligibility criteria apply to this claim.
- You must have been notified by South Staffordshire Water that your data was exposed in the breach.
- You are happy to proceed with one of our expert legal partners to seek compensation.
Key Facts
- Legal Partner
- KP Law
- Cost to Join
- No upfront cost
- Fee Structure
- No-Win, No-Fee
- Claim Type
- Group Action
- Data Exposed
- Examples include addresses, bank details and personal information
- Affected
- Up to 633,887 claimants
More About This Claim
What happened?
South Staffordshire PLC discovered the cyber-attack in July 2022 and began notifying the public in August. By then, it was too late: the company said that "all impacted customers will have had some of their personal data published on the dark web."
What have they said about it?
The company has indicated that personal and financial information, such as customers' addresses and bank details, could have been exposed to cyber-criminals.
What were the consequences?
The matter was reported to the police and to the Information Commissioner's Office (ICO), who fined South Staffs PLC £963,900.